Customer Services

EN

Send us a message or put in a claim

Please fill in the form explaining in detail the reason for your query or claim. We'll reply as soon as we can.

Cancellation

Delay

Overbooking

Refund

Baggage

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Help

If you have a query that needs resolving quickly, just ask us and we'll reply instantly.


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Manage your booking

Request an invoice, add bags, select your seat, choose insurance or any change you wish to make to your booking.

Change your flight

Change of name

Excellence refund

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Conditions of Carriage

Here you can see the general passenger and luggage air transport conditions.

Read conditions

Passengers' rights

For more information on passengers' rights, please visit the Spanish Aviation Safety Agency (AESA) website.

See rights
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Contact phone numbers from Spain

Customer Services:

+34901810600
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Where we are

Head offices:

VUELING AIRLINES S.A.
Parque de Negocios Mas Blau II
Pla de l’Estany, 5
08820 El Prat de Llobregat - Barcelona (Spain)
Madrid offices
Barajas Airport
Terminal 4
28042 - MADRID
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