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Us

Socially responsible

At Vueling, we strive to do things better and more efficiently every day. We also strive to incorporate into our way of acting and thinking, criteria of responsibility towards what we most care about: our customers, our staff, our social and environmental sphere. These are our commitments.

Commitment to quality

Both operational quality and quality for our customers provides the foundation for some of our most important lines of action. Since 2012, we have been endorsed by the IOSA certification, one of the most prestigious in aviation and which attests to the operational excellence and safety of our flights. In addition, our Quality Committee analyses feedback from our customers and, every three months, assesses the actions that we implement in all areas in order to improve their level of satisfaction.
Commitment to the environment

Efficiency is part of our identity. To that end, a multidisciplinary team made up of people from all areas devotes itself to developing and constantly applying solutions to make the flights we offer our passengers more efficient in respect to fuel consumption and the reduction of CO2 emissions. Furthermore, we have set in motion a process aimed at purchasing new aircraft with which we intend to completely renew our fleet over the next few years, allowing us to significantly reduce the environmental impact of our operations.
Commitment to our social sphere

At Vueling, we are fully aware of the needs regarding our social sphere and we play our part by contributing to worthy causes. We work closely with the Make-a-Wish Foundation and Cuina Justa and support initiatives put forward by our own staff: since 2010, we've been organising regular blood donations at our offices on behalf of the Catalonia Blood Bank and, in 2012, we contributed to the Institución Neuro Psico Pedagógica Guru solidarity project, which also received the full support of all our personnel.
Commitment to our staff

We strive to have among us the very best professionals, who are able to develop a career at Vueling through our career plans, a mobility and in-house promotion programme, as well as investment in training to the sum of €2,838 per employee in 2012. Our employees also enjoy many social benefits, such as the company canteen and, since 2012, we've been undertaking a flexible payment project for all personnel at the company.