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Contact

You can contact us with your comments, ask us questions, or congratulate us if you've enjoyed the Vueling experience.

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Send us an email explaining in detail the reason for your query. We'll reply as soon as we can.

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Travel conditions

Here you can see the general passenger and luggage air transport conditions.

Read the general conditions

FAQs

View all FAQ answers:

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See you on…

  • Facebook

    All you want to know and comment on regarding destinations, exclusive offers, competitions and promotions, new routes...

    facebook.com/Vueling.eu

  • Twitter

    Through @vueling you can get all our latest news and information on exclusive promotions.

    twitter.com/vueling

  • Twitter vuelingclients

    @vuelingclients your space for suggestions and queries about Vueling bookings or services.

    twitter.com/vuelingclients

  • myvuelingcity

    Our leisure and travel guide offering the best selection of restaurants, festivals, clubs, shops, podcasts and places of interest for all Vueling destinations.

    myvuelingcity.com/?lang=en

  • Instagram

    A space for sharing images of our planes, events and different activities related to Vueling.

    instagram.com/vueling

  • Youtube

    Lots of videos about our destinations, events and greetings await you.

    youtube.com/vuelingTV

Contact phone numbers from Spain

 

Reservation Centre: 807 200 100

8-24 h every day.

0,91 €/min from Landlines and 1,27 €/min from Mobiles, incl. taxes.

Information on your booking: 902 808 005

0-24 h every day.

Remember to have your booking number ready as we'll be asking you for it so that we can reply to your questions.

Lost Luggage phone number: 902 486 648

8-22 h every day.

Service Centre: 807 001 717

8-24 h every day.

€0.42/min from Landlines and €0.79/min from Mobiles, incl. taxes.

Plaza Pla de l'estany 5, 08820 Barcelona.

Punto phone number: 902 104 269

8-24 h every day.

European emergency number: 112

This service provides assistance to English-speaking passengers, who may be in need of emergency assistance on the course of their travels in Europe.

Where we are

Head offices:

VUELING AIRLINES S.A.
Parque de Negocios Mas Blau II
Pla de l’Estany, 5
08820 El Prat de Llobregat - Barcelona (Spain)
Phone (+34) 93 378 78 78
Fax (+34) 93 378 78 79
Monday - Thursday 9am to 6pm
Friday 8am to 4pm
Madrid offices
Barajas Airport
Terminal 4
28042 - MADRID
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